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Returns/Refunds

All Sales are final . Refunds , returns & cancellations are not available unless item is not in stock or if you have received the wrong item. 

Cancel/Change An Order Already Placed

Once an order has shipped, we can not cancel the order. 
We can not change or ship to an alternate address once the order has been placed. 

Wig Cancellation or Exchange
 

If you place an order for a wig and decide you do not want the wig texture you can exchange for a wig that is the same price OR pay the balance of the wig you want to exchange with if the wig price is greater.  Exchanges can only be made 24 hours after your order has been placed or if the wig you ordered is out of stock. 

PLEASE ENSURE YOUR ORDER IS 100% CORRECT BEFORE ORDERING, THERE WILL BE NO ORDER CHANGES ALLOWED AFTER YOUR PAYMENT HAS BEEN SUBMITTED .